Categories: economyPost-Pandemic

AI in a post-pandemic Market

Elevate your enterprise information technology and strategy in Transform 2021.


The global economy is poised to finally get back on its feet that COVID-19 seems to be on the wane (fingers crossed). However, while individuals around the globe are expecting everything will soon return to normal, technologies like artificial intelligence are already developing a new small business environment which will be distinctly different from the older.

In many circumstances, AI was a vital component in keeping crucial sectors of the economy afloat through the worst of the past year. When the workforce moved home, enterprises ramped up installation of smart technologies. That trend shows no signs of slowingas hiring begins to tick upward and employees return to the workplace.

High hopes for AI

The AI at a Post-COVID-19 World report from GBSN Research recently said that three-quarters of business leaders have a positive outlook on AI and anticipate it won’t only make processes more efficient but will also help produce new goods, services, and business versions. This can be backed up by yet another report from management solutions supplier OneStream, which discovered that the use of AI tools like machine learning has jumped from approximately 20percent of enterprises in 2020 to almost 60% in 2021. This is despite the fact that, based on analytics firms FICO and Corinium, upwards of 65percent of top executives do not know exactly how AI functions or how it makes decisions.

Still, the impact AI is having to post-pandemic business models is incontrovertible. In the health care sector, for instance, supply chain issues have been a significant detriment to successful patient outcomes — that has been put on crude screen with the manufacture and supply of their a variety of COVID-19 vaccines. Supply chains across all business sectors are getting to be increasingly varied and digitally driven, making them hard to coordinate. However, as the World Health Organization notes, AI-based direction solutions give end-to-end visibility of those intricate structures, allowing organizations to take advantage of over-supplies, compact delivery routes, and customer buying patterns. All of this helps reduce prices and guarantee needed medications and other supplies get to the patients who need them.

The travel industry was hit especially hard by the pandemic, but companies in the sector have taken the opportunity to upgrade a lot of their systems and procedures using AI-based technology. Time Magazine recently emphasized Alaska Airlines’ use of an AI-driven flight management system that compiles and investigations disparate datasets considerably more quickly than human operators could. The airline is using this to shorten flight times, reduce accidents, and decrease prices and pain points for travellers. It is worth noting that these tools are used to enhance the activities of human dispatchers, not replace them.

A new buying experience

Some of the very deep changes in the post-pandemic planet will likely happen in the retail industry. Before the virus hit, retail had undergone a dramatic change to ecommerce, a transition which only hastened during lockdown. Since Absolutdata CEO Anil Kaul pointed out lately, ecommerce leaders like Amazon and eBay were up to speed on a vast assortment of smart analytics and management tools prior to the pandemic, but it now seems as the retail sector at large, such as traditional brick-and-mortar vendors, are adopting the new model.

This is mainly due to the COVID-fueled shift in purchasing habits that most experts say will remain even after it’s secure to mingle in people again. To this end, retail institutions across the board are placing AI to great use o

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